The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Flow Subaru Burlington dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Alamance County Humane Society
Federal Waste Recycling
Alamance-Burlington School System
United Way, Alamance County Meals on Wheels, Burlington Police Department
Alamance Regional Medical Center
Love Promise Stories from Flow Subaru Burlington
Subaru and Flow Subaru Burlington believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Community Caring in Action with FLOW Subaru of Burlington, NC - Robin B
For the past 10 years, FLOW Subaru has partnered with The Leukemia & Lymphoma Society (LLS) and Cone Health Cancer Center at Alamance Regional through the Subaru Loves to Care initiative. The partnership has involved delivering blankets, patient care kits, and messages of hope to cancer patients since. On June 9, 2025, FLOW Subaru personally delivered these items to patients in treatment.
Flow Subaru Burlington Teams Up to Support Local Community - Nate R
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Burlington, this is a harsh reality. Helping others strengthens communities, which is why Flow Subaru Burlington is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Flow Subaru Burlington have helped nearly 900,000 children and adults in urgent need. On 01/21/2025, Flow Subaru Burlington donated 120 coats to Ray's The Roof House The Homeless Foundation. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
Babs, Babies and the Good Life - Pamela M
On November 28th, 2024, Thanksgiving Day, our rescue organization was made aware of a stray, pregnant dog who had been seen roaming a high traffic area in the city of Graham for weeks. We sprung into action and, with the help of a Good Samaritan in the area, the dog was safely secured. Babs was rushed to a veterinary partner location where x-rays revealed she was due to give birth to TEN puppies in a matter of days! She was settled into one of our dedicated foster homes and, exactly a week later, the Tiny Toons were born! We were so relieved to have brought her to safety just in time for her babies to greet the world. Had she not been rescued, the majority of the puppies would not have survived being born outside and Babs would have suffered complications during labor. The generous donation we received from FLOW Subaru of Burlington helped us cover the cost of the entire family's spay/neuter surgeries, vaccines and microchips, allowing us to responsibly adopt the dogs into deserving homes! Babs and Plucky recently attended the check presentation ceremony at the dealership and we were so happy to introduce them to the team of Good Humans who helped save their lives! On behalf of Babs, Banjo, Dizzy, Elmyra, Fifi, Hamton, Marcia, Montana Max, Shirley, Sweetie and Plucky...THANK YOU, FLOW SUBARU OF BURLINGTON! Your generous donations to our rescue, year after year, help us continue to save the lives of animals in need every day and, for that, we are so very grateful!
Growing a Greener Community - Georgette H
At Flow Subaru of Burlington, we do more than sell cars. We’re also deeply committed to serving our community both now and for future generations to come. This was our first year partnering with the Arbor Day Foundation, as part of the Subaru Loves the Earth initiative, whose mission is to distribute 100,000 trees to communities across the country. We were honored to play a small role in this by giving out one hundred trees to our Subaru customers. Customers were able to reserve their trees in advance, choosing between four different young native trees, and everyone was so excited to receive their trees on pickup day! Thank you to all our customers who came out and participated and have planted their trees for a greener and healthier community!
Operation Warm: Flow Subaru of Burlington's Love to Help Parternship with Rays the Roof - Georgette H
At Flow Subaru of Burlington, we’re proud to partner again this year with Rays with Roof for the Subaru Loves to Help Initiative. With coats provided by Project Warm, Flow Subaru and Rays the Roof teamed up to provide essential winter clothing to children in need in our community. By giving a warm coat to a child in need, we’re giving that child security, comfort, and greater confidence at home and at school. At Flow Subaru of Burlington, we’re about more than just selling cars. We believe in creating a positive impact on our community and we’re proud to be part of the Subaru Love Promise Community Commitment. We’re so grateful that we are able to serve our community this year and every year. Thanks to Rays the Roof and everyone and who came out in support of this mission.
Flow Subaru Cares - Janice L
During a recent visit, we at Flow Subaru of Burlington learned of the passing of Ms. Lumpkin's husband when she came in for service. She had a hard time coming to the store because he had always taken care of the servicing of the family vehicles. She began to shed some tears explaining to Bryan, our Subaru Service Advisor, why she was having a difficult time prompting Bryan to tell us what was going on. We decided to perform her inspection at no charge, give her a complimentary car wash, and order a sympathy flower basket/card to be delivered to her home. It's during difficult times like this that small gestures can mean so much to someone going through a tough stretch. Our aim is always to make a difference through showing that we care about our customers.
Leukemia & Lymphoma Society Blanket Delivery - Kim C
On Tuesday, July 9th, 2024, the LLS North Carolina-Virginia Region had the opportunity of helping Flow Subaru Burlington deliver 80 blankets and patient care kits to Cone Health Cancer Center at Alamance also in Burlington as part of the Subaru Loves to Care program. The blankets were accompanied by personalized messages of hope written by customers in the Burlington community and staff of Flow Subaru Burlington. These gifts were warmly received by the staff and patients, with staff showing their excitement as they know how much these gifts of love and support are appreciated. It was a wonderful day and heartfelt thanks to Flow Subaru Burlington for joining the LLS mission to create a world without blood cancer.
Sharing the Love with Humane Society of Alamance County - Dajanae B
At Flow Subaru of Burlington, our commitment to the community goes beyond just selling cars. We believe in making a tangible difference in the lives of our neighbors, both human and furry. Recently, as part of Subaru's Share the Love Event, we had the honor of presenting a check to the Humane Society of Alamance County. In the spirit of the Love Promise initiative, Flow Subaru of Burlington, alongside Subaru of America, proudly donated $12,658 to support the incredible work done by the Humane Society of Alamance County. This generous contribution will aid in providing care, shelter, and hope for countless animals in need.
Humane Society of Alamance County is Breaking Barriers! - Pamela M
FLOW Subaru of Burlington has long supported our animal welfare organization and its long-standing programs offered to the community. In August of 2023, the HSAC launched Breaking Barriers, a new program aimed at building fences and breaking barriers for the dogs of Alamance County! This new initiative frees dogs from living life on restrictive tethers and gives them a safe space to run, play and further bond with their families. It also helps provide spay or neuter services to each fence recipient, as well as outdoor dog houses and straw. With a goal of building two fences a month at an average cost of $700 per fence, we've had to work diligently to raise funds in order to accomplish our mission. The donation received from FLOW Subaru of Burlington through Share The Love earlier this year made it possible for us to ensure several more deserving pups could be added to our fence building schedule! We are so very grateful to have the support from this amazing company who truly loves animals, encourages our efforts through all of our programs and gives back to the pet community, year after year. Breaking Barriers is building more than fences...we're building happy, healthy dogs! THANK YOU, FLOW SUBARU OF BURLINGTON!
Recent visit and subsequent purchase/lease - Chris W
As a community member and advocate of making today and better place for tomorrow. I was very pleased to see the very obvious effort on the Flow Subaru team to make recycling easy and effortless. I was encouraged to notice that there was not just 1 recycling area rather, several. Well done FLOW Subaru of Burlington. YOU are making a difference.
